Hurricane Season for Shipping Companies: Protecting Schedules, Data and Operations


By GDZ Computer Services · Updated 2026-10-21 · 8 min read · Blog › Florida and Caribbean trade

The Atlantic hurricane season runs from June 1 to November 30, and for a Florida carrier or NVOCC it is a business-continuity problem as much as a weather problem. A good plan covers three things: what the Coast Guard port conditions mean for your sailings, how your shipment data stays safe and reachable, and how your team keeps documents, filings and customers moving if the office is closed.

Key takeaways
  • NOAA's National Hurricane Center gives the Atlantic season as June 1 to November 30, with a climatological peak around September 10 and most activity from mid-August to mid-October.
  • In the Sector Miami zone, 33 CFR 165.706 defines Port Conditions WHISKEY, X-RAY, YANKEE and ZULU at 72, 48, 24 and 12 hours before sustained tropical storm force winds are predicted.
  • Your continuity plan should name who does what at each port condition, not just what to board up.
  • Shipment data, documents and customs filings have to be reachable from outside the office, and backups have to be restored in a test, not just copied.
  • Customer communication and post-storm reconciliation are where most of the lost revenue and claims come from.

When the season runs and when it peaks

The National Hurricane Center's climatology page states that the Atlantic hurricane season runs from June 1 to November 30. It also notes that the peak of the season is September 10, with most activity occurring between mid-August and mid-October. Storms can and do form outside those dates, but those six months are the window in which South Florida shipping companies should treat a disruption as a planning assumption rather than a surprise.

For operations managers, the useful takeaway is timing. Your plan should be reviewed and tested before June, refreshed in early August before the most active weeks, and kept in force through November. A plan written in a hurry when a cone appears on the forecast map tends to cover the building and forget the data, the filings and the customers.

What Coast Guard port conditions mean for your sailings

In South Florida, the Coast Guard Captain of the Port (COTP) for Sector Miami sets port conditions as a storm approaches. The definitions are in 33 CFR 165.706, a safety zone regulation covering navigable waters within the Sector Miami COTP zone. Each condition is tied to when sustained tropical storm force winds are predicted to make landfall at the port:

Port conditionSet when sustained tropical storm force winds are predicted withinWhat it usually means for a carrier or NVOCC
WHISKEY72 hoursStart the plan: confirm sailings, cut-offs and which cargo can still move; warn customers.
X-RAY48 hoursExpect restrictions; finalize what sails, what holds and where containers will sit.
YANKEE24 hoursVessel movements are tightly controlled; office and data plans should already be running.
ZULU12 hoursPort operations effectively stop; focus on people, systems and communication.
Definitions from 33 CFR 165.706 (Sector Miami COTP zone). The right-hand column is general planning guidance, not the regulation. Follow the actual Coast Guard notices for your port.

Other Florida ports fall under other Coast Guard sectors, which issue their own notices. Whatever port you use, the actual restrictions for each condition come from the COTP's announcements and your terminal operators, so make sure someone on your team is subscribed to them and knows where to read them.

Protecting shipment data and systems

A hurricane does not have to hit your office to stop your business. Power outages, flooded server rooms, failed internet links and closed roads all have the same effect: nobody can open the bookings, print a bill of lading or answer a customer. The ready.gov guidance on building a business continuity plan walks through identifying risks and impacts, developing strategies and testing the plan, and those steps apply directly to your data.

  • Know where your data lives. List every system that holds shipment, customer, equipment or accounting data, including spreadsheets and email.
  • Back up off-site. A copy in the same building, or the same flood zone, is not a backup for this purpose.
  • Test a restore. A backup that has never been restored is an assumption. Restore to a test machine before the season and time it.
  • Plan remote access. Decide how staff will reach the system from home or a backup site, and test that with real users.
  • Protect hardware. Move equipment off the floor and away from windows, and shut down cleanly before power fails.

If you run GDZ-ISIS or any other operating system, ask your vendor and IT provider the same questions every spring: where is the data, how often is it backed up, how long does a restore take, and who do you call at 2 a.m. after the storm. The answers belong in the written plan.

Do not forget the smaller pieces that stop work just as effectively: the label printer for dock receipts, the scanner used for signed bills of lading, the phone system that forwards the main number, and the passwords that only one person knows. Each of these should have a named owner and a fallback. If your main number cannot be forwarded to mobile phones when the office closes, customers will assume you are closed too.

Keeping documents and customs filings moving

Customs and documentation deadlines do not disappear because of a storm warning. Cargo that does sail still needs an accurate manifest, export filings and bills of lading, and cargo that is held or rerouted creates corrections afterwards. The weeks after a storm are when rushed amendments and duplicate entries do the most damage.

  1. Before the season, document who files the ACE manifest and who handles export filings, and name a backup for each.
  2. At WHISKEY, list every open shipment for the next two sailings and its filing status.
  3. At X-RAY, decide which shipments roll to a later sailing and record the change in the system, not on paper.
  4. After the storm, reconcile what actually sailed against what was filed, and correct the records through the normal amendment process.
  5. Keep a log of storm-related changes so customers, carriers and auditors can see what happened and when.

Our guide to fixing rejected or incorrect ACE manifest filings covers the correction side in more detail.

Customers, carriers and equipment

Most of the cost of a storm for a small carrier is not physical damage; it is confusion. Shippers want to know if their cargo sailed, consignees in the Caribbean want to know when it will arrive, and underlying carriers change schedules several times. A short, regular update beats a flood of individual calls.

  • Prepare template notices in English and Spanish before the season, so they only need dates and vessel names.
  • Keep an up-to-date contact list for customers, truckers, terminals and underlying carriers outside the office system as well as inside it.
  • Know where every container and chassis is at WHISKEY, and which ones are at risk in exposed yards.
  • Agree in advance how storage, demurrage and detention will be handled and documented when the port is closed.

A customer portal helps here, because shippers can check status themselves instead of calling. Whatever you use, the key is that status updates come from the same records your team works from, so the website, the emails and the phone answers all agree.

Island consignees deserve particular attention. A storm that misses Miami can still close a destination port in the Bahamas or the Greater Antilles, and a storm that hits Florida can leave cargo already at sea with nowhere to discharge on schedule. Treat destination ports as part of the plan: know who your agent is at each one, how they will reach you, and how arrival notices and releases will be handled if their office or yours is down.

A hurricane season checklist for shipping offices

Use this list as a starting point and adapt it to your own ports, staff and systems. Put the final version in writing, give a printed copy to the people named in it, and keep a copy outside the office.

WhenAction
Before June 1Review the plan, confirm contacts, test a full data restore and remote access.
Early AugustRefresh the plan before the peak weeks; re-test remote access with the people who will use it.
Port Condition WHISKEYOpen-shipment list, customer notice, equipment positions, filing owners confirmed.
X-RAY / YANKEEFinal sailing decisions recorded in the system; hardware secured; clean shutdown plan ready.
After the stormAccount for staff, restore systems, reconcile sailed versus filed, update customers.
After the seasonWrite down what went wrong and fix it before next June.

Frequently asked questions

When is hurricane season in Florida?

The National Hurricane Center gives the Atlantic hurricane season as June 1 to November 30. It notes the peak is around September 10, with most activity between mid-August and mid-October.

What is Port Condition WHISKEY?

Under 33 CFR 165.706, for the Sector Miami Captain of the Port zone, WHISKEY is set when weather advisories indicate sustained tropical storm force winds are predicted to make landfall at the port within 72 hours. X-RAY, YANKEE and ZULU follow at 48, 24 and 12 hours.

Do customs filing deadlines change during a hurricane?

Do not assume they do. Cargo that sails still needs its filings, and any relief or special procedure would come from CBP itself. Check CBP notices and talk to your customs broker rather than relying on general rules.

How should a small NVOCC back up its shipment data?

Keep at least one copy off-site and outside the same flood risk, back up on a schedule, and test a full restore before the season. Write down who does the restore and how long it takes.

What should we tell customers when a storm is coming?

Send short, regular updates from the same records your team uses: which sailings are confirmed, which are held, and when you will update again. Prepare bilingual templates before the season so they only need dates and vessel names.

Sources

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